Runestone Realm Beta
This is an unofficial translation provided for your guidance. The legally binding version is the German original. View German version

Terms of Service

Preamble

Stixlieber UG (haftungsbeschränkt), Fuldastraße 57, 56410 Montabaur, represented by its Managing Director ("Stixlieber" or "we"), operates the service Runestone Realm at runestonerealm.com: an AI-powered offering for interactive stories. Based on users' ("user") input, an AI generates narration text, voice output and sound effects within game worlds created and reviewed by us.

Section 1 Scope and changes

1. These terms apply exclusively between Stixlieber and the user, unless individually agreed otherwise. Conflicting terms of the user are not recognised unless Stixlieber has expressly agreed to them.

2. Changes are communicated by email or by notice within the service. For material changes we obtain your active consent before continued use. For non-material changes they are deemed accepted if you do not object within one month of receiving the notice; we will point this out separately.

Section 2 Conclusion of contract, access and age limit

1. Use requires registration with a valid email address; a limited, anonymous trial access may be possible without registration. By accepting these terms and completing registration, a free usage relationship is concluded.

2. There is no claim to registration.

3. Age limit: The service is intended exclusively for persons who are at least 18 years old and have full legal capacity. By using the service you confirm that you are 18 or older. We may suspend or delete accounts where we have justified doubts about majority. The age limit is a contractual access requirement; the service does not output pornographic or youth-endangering content (see Section 5).

4. The user warrants that their information is true and complete and keeps their password secret. Stixlieber must be informed immediately of any suspected misuse.

Section 3 Services of Stixlieber

1. Upon conclusion of the contract, use of the service in the chosen model is possible.

2. Curated game worlds instead of user-generated content: The game worlds are created by us or by authors commissioned by us and reviewed for quality. There is no function for users to publish their own game worlds; a user's input only feeds into their own private session.

3. AI generation: Narration text, voice output and sound effects are generated in real time by AI systems. For this, content is transmitted to third-party providers (see Privacy Policy).

4. Scope of use (allowance): The subscription includes an approximate amount of use determined at our reasonable discretion, which we generally describe to consumers as approximate, relaxed playtime. A specific, guaranteed number of turns, tokens, characters or minutes is not owed; internal units serve only technical control. Translations are not counted toward the scope of use. The specific, current scope of use results from the description of the chosen plan at the time of conclusion or renewal.

5. Beta stage: The service is continuously developed. We reserve the right to change or expand content, features and the interface, provided the purpose of the contract is not materially impaired; we will inform you of material changes.

6. When using mobile networks, charges from the mobile provider may apply.

7. No guarantee of permanent storage: There is no claim to permanent storage or availability of save games, game content or audio files. We are entitled to delete content — in particular audio files as well as old or inactive sessions — for technical reasons (e.g. storage space) in accordance with the Privacy Policy.

Section 4 Subscription, payment, cancellation, withdrawal, refund

1. Merchant of Record: Payments for subscriptions are processed by Creem (Armitage Labs OÜ, Tallinn, Estonia) as Merchant of Record. The purchase contract is concluded with Creem; Creem is responsible for collecting payment, taxes (VAT) and receipts. Creem's buyer terms additionally apply. Access to the service is provided by Stixlieber.

2. Subscription and renewal: Subscriptions are billed monthly in advance and renew automatically by one month at a time until cancelled. Plans, prices and included use are shown on the pricing page. The prices shown are total prices; any taxes are handled by Creem according to the customer's country.

3. Cancellation: You can cancel at any time — in your account under "Manage subscription" or via the Creem customer portal. After cancellation you retain access until the end of the paid billing period; there is no pro-rata refund. If you instead delete your account (Profile → Account → "Delete account"), access to the service ends immediately upon deletion and any active subscription is cancelled. In this case, too, there is no refund of amounts already paid for the current billing period, since the service cannot be provided without an account. If you still wish to use the period you have already paid for, cancel normally instead of deleting your account immediately.

4. Right of withdrawal: Before being forwarded to payment, you — as a consumer — expressly confirm the immediate start of performance in an intermediate step and acknowledge the associated loss of your right of withdrawal (§ 356 (5) German Civil Code); this confirmation is stored with a version and timestamp. For details see the withdrawal page and Creem's buyer terms.

5. Refunds: Refunds and chargebacks are handled by Creem. For support and refund requests you can reach us at support@runestonerealm.com ; we respond within 3 business days.

6. Adjustment of plans, prices and scope of use: The underlying AI and infrastructure costs fluctuate. We therefore reserve the right to adjust plans, prices and the included scope of use, to introduce new plans or discontinue existing ones. (a) Adjustments generally take effect from the next billing period; we will inform you in good time about adjustments that are disadvantageous to you, continued use after they take effect constitutes acceptance, otherwise you may cancel as of the effective date. (b) Increases in the scope of use and minor, reasonable adjustments may also be made within an ongoing period. (c) Material adjustments disadvantageous to you within an already-paid period are only made for objective reasons and only if we simultaneously grant you a special right of cancellation with a pro-rata refund.

Section 5 User obligations / acceptable use

1. The service serves exclusively non-sexual, interactive entertainment in curated game worlds. The user undertakes not to use the service to generate, request or elicit content that:

  • is sexually explicit, pornographic or otherwise "NSFW";
  • depicts, describes or involves sexual content relating to minors in any form (absolutely and permanently prohibited);
  • is unlawful, harassing, hateful, promotes violence against real persons/groups, or violates laws, official orders or public morals.

2. The user further undertakes not to attempt to read out, disclose or reverse-engineer our system or narrator instructions, to "jailbreak" the AI or to circumvent its instructions.

3. No automated use, no resale: Prohibited in particular are bots/scripts for automated use, circumventing usage limits, unauthorised access to systems/data, and the transfer, rental or resale of access to third parties. A transfer of the rights under the contract by the user is excluded.

4. The user refrains from any measures that endanger or disrupt operation and ensures that transmitted data is free of malware.

5. Enforcement: Automated safeguards detect and flag misuse. At our reasonable discretion we may warn, suspend or permanently exclude, and report unlawful content to the authorities where necessary — where applicable without refund.

6. Indemnification: The user indemnifies Stixlieber against third-party claims asserted due to unlawful use or an infringement attributable to the user, including reasonable costs of legal defence. This does not apply where the user is not responsible for the infringement.

7. Inputs: You warrant that you hold all necessary rights to your text and voice inputs. Please do not include any personal data in your inputs — neither your own nor that of third parties; all inputs should be fictional.

Section 6 AI-generated content

1. Narration text, voices and sound effects are generated by AI and may be faulty, incomplete, fictional or unexpected. They serve exclusively for entertainment and do not constitute advice. Do not rely on AI output as fact.

2. We make no warranty that generated content is free of references to third-party works. Please report suspected infringements to support@runestonerealm.com.

3. Runestone Realm is for entertainment and is not a therapy or crisis service. If you feel unwell, please pause the game and seek professional help where needed. Notes and emergency contacts can be found on our Safety page.

Section 7 Rights to content

1. Stixlieber's rights: The service and its content — in particular the game worlds, characters, lore, narrator instructions, voices, software, trademarks and design — are protected and remain with Stixlieber or the respective rightholders.

2. User's rights in generated stories: Insofar as protective rights exist in the narration generated for you, we grant you a simple, non-transferable, non-commercial right of use for purely private purposes. Commercial exploitation requires our prior consent.

3. Licence to your inputs: You grant Stixlieber a non-exclusive, transferable, sublicensable, royalty-free, worldwide and temporally, territorially and substantively unrestricted right of use in the text and voice transcripts you enter into the service ("inputs"). This includes in particular the right to store, reproduce, edit, analyse, combine and use the inputs to provide, secure and improve the service, as well as — subject to no. 4 — to train AI models and to transfer, license and exploit them to/by third parties (including sale). Personal master data such as username and email address are excluded from this licence.

4. AI training and third parties (data-protection reservation): Insofar as the inputs contain personal data, use for training AI models and any transfer or sale to third parties takes place only (a) on the basis of your separate, revocable consent or (b) after prior anonymisation. Details and the respective legal bases are governed by the Privacy Policy.

5. Retention: Otherwise we are entitled to retain generated (non-personal or anonymised) content, including audio files, indefinitely or to delete it at our discretion.

Section 8 Suspension and termination by Stixlieber

1. The contract is concluded for an indefinite period and may be ended by either party at any time in accordance with Section 4 (subscription) or by deleting the account.

2. Stixlieber may suspend access or terminate for cause without notice, in particular for (a) a breach of these terms not remedied even after a deadline, (b) tortious acts in connection with the service, or (c) the serious breaches named in Section 5 even without a prior deadline.

Section 9 Limitation of liability

1. Stixlieber is liable without limitation for intent and gross negligence, but for slight negligence only in the event of a breach of a material contractual obligation (cardinal obligation) and limited to the typical, foreseeable damage. The foregoing exclusions do not apply to injury to life, body or health; liability under the Product Liability Act remains unaffected.

2. No liability is assumed for disruptions in the internet/transmission networks not caused by Stixlieber.

3. For data loss, Stixlieber is liable only insofar as the loss could not have been avoided by the user's reasonable data backup.

4. The limitations of liability apply accordingly in favour of Stixlieber's vicarious agents.

Section 10 Data protection

Details on the processing of personal data can be found in our Privacy Policy.

Section 11 Final provisions

1. The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer with your habitual residence in another state, the mandatory consumer protection provisions of that state remain unaffected.

2. To the extent legally permissible, the exclusive place of jurisdiction is Montabaur. With respect to consumers this applies only insofar as mandatory provisions do not conflict.

3. Transfer of the contract: Stixlieber is entitled to transfer the rights and obligations under this contract, in whole or in part, to an affiliated company or a legal successor, in particular in the course of a restructuring or transfer of the "Runestone Realm" business. The condition is that the transferee assumes all obligations and that performance is not jeopardised. We will inform you in good time beforehand; in this case you have a special right of cancellation. A transfer of your rights and obligations by you requires our consent.

4. Should individual provisions be or become invalid, the remainder of the contract remains unaffected. The invalid provision shall be replaced by a valid one that comes closest to its economic purpose. The same applies to gaps.